Let us show you how to effectively operationalise and maximise the impact of customer communications through:
- complete customer touchpoint management
- continuous improvement on customer experience and relationships
- enhanced customer insights
- a stronger brand reputation leading to sustainable bottom-line growth
- maximise the operational cost of your communications
Every business needs to engage with its customers and stakeholders. We take data received securely from clients and transform it into valuable direct messaging through a variety of innovative delivery channels to reach those who need to hear or read it.
Whether it is in hard copy, email or mobile format, we utilise the most cost-effective and efficient channel for getting the message across and we provide web-based storage for all marketing and communication campaigns. Then, we continuously measure response rate and analyse every communication to help our clients constantly improve and strengthen customer loyalty and stakeholder response.
InsideData has offices in Johannesburg, Cape Town and Durban and has won numerous awards for its seamless multi-channel business communication approach for blue-chip clients including MTN, Investec, HSBC, Sanlam, Vodacom, the JSE and many more.
Visit www.insidedata.co.za to see our services, products and B-BBEE credentials.
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